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iPaaS – A Versatile, Customizable Service Offering for Maximum Flexibility

Choosing the right integration platform is crucial for your organization, with factors like costs, in-house expertise, staff capacity, and technology and business requirements to consider. In this article, we’ll be presenting the SEEBURGER iPaaS, which offers maximum flexibility for a dynamic business environment.

What is iPaaS?

The term iPaaS, short for “Integration Platform as a Service”, refers to a cloud-based solution that enables companies to seamlessly integrate processes, data and applications. These platforms simplify the automation of workflows without requiring companies to set up their own infrastructure. A major advantage of iPaaS is that even users with little technical expertise, known as citizen integrators, can take on integration tasks. An iPaaS therefore promotes the efficient and cost-effective networking of systems, both internally and between different organizations.

What is the SEEBURGER iPaaS?

SEEBURGER iPaaS is the flexible solution for your integration requirements. Our service combines modern iPaaS benefits with individually bookable packages that can be tailored to your needs. You choose the cloud in which the platform runs. We provide support, updates and monitoring, up to a fully managed service for your integration processes. The following content services and solutions are available:

  • B2B/EDI
    Our iPaaS offers comprehensive B2B/EDI functions for seamless and secure integration with business partners. It supports numerous industry standards and protocols to ensure efficient data exchange.
  • API Service
    The integrated API management and gateway capabilities let you securely manage, protect and monetize your APIs. This allows you to deliver enterprise applications and services to internal and external partners in a tightly controlled manner.
  • MFT
    The Managed File Transfer (MFT) capabilities on the iPaaS ensure secure and reliable file transfers of any size and meet all compliance requirements to protect sensitive data.
  • E-Invoicing
    Our Global E-Invoicing Services enable legally compliant electronic invoices to be created, validated and archived for over 35 countries.
  • Onboarding and Selfservice
    Partner onboarding with SEEBURGER tools and services simplifies and accelerates the integration process, minimizes manual intervention and enables your business partners to be connected quickly.
  • Supplier Connection
    SEEBURGER WebEDI Support enables small suppliers without their own EDI infrastructure to exchange electronic documents securely via the internet without having to invest in an EDI system.
  • BIS Update Service
    The BIS Update Service ensures that your Business Integration Suite is always up to date. SEEBURGER provides regular updates, security patches and new functions to keep your platform running at peak performance.
  • Business continuity services
    In addition to redundant availability zones, SEEBURGER offers the Emergency Backup & Restore Service for rapid recovery of your systems after a cyber attack.

Figure 1 outlines the structure of SEEBURGER iPaaS. Below we will be taking a closer look at the Infrastructure, Operating and Extended Services.

Figure 1: SEEBURGER iPaaS

SEEBURGER iPaaS Infrastructure Services

SEEBURGER iPaaS Infrastructure Services offer a comprehensive solution for the BIS platform. We take care of updates, monitoring, security and troubleshooting, ensuring your business continuity for smooth integration processes. Whether in our data centers or in a public cloud such as AWS – your infrastructure will always run optimally. Our infrastructure services include:

  • Provision of infrastructure components
    We provide all the IT components to ensure the reliable operation of the BIS platform. This includes operational management, monitoring and incident handling.
  • Setting up and managing communication endpoints
    We set up and manage communication interfaces to ensure smooth data transmission. Our experts monitor the endpoints to proactively identify any bottlenecks.
  • Implementation of security measures
    These include firewalls, encryption technologies and access management as well as compliance with international security standards.
  • 24/7 monitoring and troubleshooting
    We ensure that all the infrastructure components are always working smoothly and that any faults are rectified in the shortest possible time.
  • Operational reliability
    Analysis of recurring problems optimizes operations and reduces the risk of downtime, while availability and performance are guaranteed by SLAs.
  • Monitoring system access
    We monitor and manage access to your systems to prevent unauthorized access and ensure that all access meets compliance requirements.
  • Regular updates
    Our update processes are designed to minimize the impact on your business operations.

With SEEBURGER iPaaS Infrastructure Services you get a platform that not only ensures the operation of your applications, but also offers numerous advantages, such as high availability, scalability and proof of quality and compliance.

SEEBURGER iPaaS Operating Service

As an extension to the Infrastructure Services, SEEBURGER iPaaS Operating Services provide a solid basis for operations as well as comprehensive support and robust management for your integration platform.

These added values, which go beyond the infrastructure, help your company to work more efficiently while maximizing the security and availability of your IT systems:

  • Support and helpdesk service
    We offer first-class support in accordance with our Service Level Agreements (SLAs). Our experienced support staff guarantee the support level you need.
  • Release management
    All important updates are installed on time and without disrupting operations, ensuring the security and performance of your systems.
  • Application event monitoring
    System messages and event logs are continuously recorded and analyzed so that measures can be initiated immediately if necessary and customers can be proactively informed about important events.

These Operating services form the backbone of your BIS Platform, not only ensuring smooth operations, but also enabling continuous improvement and rapid incident response, so you benefit from improved security, a lower workload, continuous innovation and uninterrupted operations.

SEEBURGER Extended Services

Building on the Operating Services, Advanced Process Monitoring extends iPaaS with intelligent monitoring functions to optimize your business processes and quickly identify and resolve process errors.

Our intelligent monitoring is comprehensive, real-time process monitoring that closely tracks all relevant processes. It enables precise event analysis for the rapid detection of anomalies and automates the categorization and grouping of incidents according to severity and urgency. We also help you manage incidents with in-depth advice for rapid troubleshooting, and provide specialist support to analyse any atypical errors that require deeper investigation.

Incident handling and management includes automated troubleshooting to resolve problems efficiently and quickly. Our 24/7 operations teams are available around the clock to resolve incidents immediately. We also involve customers and partners in the resolution process where appropriate, and offer flexible pricing based on actual incident volume to keep costs transparent and fair.

SEEBURGER iPaaS: The flexible integration platform for future-proof business processes

In short, the SEEBURGER iPaaS provides organisations with a flexible and scalable solution for seamlessly integrating data, applications and processes in the cloud. SEEBURGER iPaaS combines these benefits with customizable packages that meet the needs of small businesses as well as global enterprises. With comprehensive services ranging from B2B integration to API management, SEEBURGER ensures not only secure and efficient connectivity, but also the continuous monitoring and optimization of business processes. SEEBURGER iPaaS is a powerful platform to help companies future-proof their integration needs.


Source: https://blog.seeburger.com/ipaas-a-versatile-customizable-service-offering-for-maximum-flexibility/

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